Terms & Conditions

These terms and conditions are the agreement between us (Woolwich Guernsey) and you (the Account holder).
They explain our obligations to you and your obligations to us. They must be read in conjunction with the specific terms and conditions applying to each type of Account and with the application form and promotional material supplied by us. If the general terms and conditions are in conflict, or appear to be in conflict with any specific terms and conditions, the latter shall take precedence. We may amend these terms and conditions at any time. These terms and conditions will be governed by and construed in accordance with the laws of the Island of Guernsey.


Definitions
Account - the Account held with Woolwich Guernsey.
BACS - Bankers Automated Clearing System.
Barclays Group - our ultimate holding company and any companies we or our ultimate holding company totally or partly own at any time.
ESD - the European Savings Directive which is a mandatory Directive implemented by the European Union (EU) in co-operation with some non-EU members, to ensure that cross border savings income is taxed effectively.
We/us/our - Barclays Private Clients International Limited trading as Woolwich Guernsey.
Woolwich - a trading name used by Barclays Guernsey Private Clients International Limited. Barclays Private Clients International Limited has its principal business address in Guernsey at Le Marchant House, Le Truchot, St Peter Port, Guernsey, Channel Islands and is licensed under the Banking Supervision (Bailiwick of Guernsey) Law 1994 as amended. Barclays Private Clients International Limited is registered in the Isle of Man. Registered No 5619. Registered Office: Barclays House, Victoria Street, Douglas, Isle of Man, IM99 1AJ.
You/your - a person or persons who has/have opened or applied to open an Account.
Your information - personal and financial information we obtain from you or from third parties when you apply for an account or any other product or service or which you or they give to us at any other time. Personal and financial information we learn from the way you use and manage your account(s), from the transactions you make such as the date, amount, currency and the name and type of supplier (eg. supermarket services, medical services, retail services) and from the payments which are made to your account.

General
1. All Accounts are available to depositors investing on their own behalf or as trustees. (except US residents).
2. An Account may be held jointly by up to four people in which case
(a) If one Account holder dies, we are entitled to treat the surviving Account holder(s) as the legal and beneficial owner(s) of the Account.
(b) Any one Account holder may operate the Account unless any of you advise us to the contrary. However, we may at our discretion require the signatures of all joint account holders to make withdrawals or amend any of the terms of the Account, contained in the Application, at any time.
(c) You may, on application, choose the order in which your names are recorded.
3. All Accounts are deposits with Barclays Private Clients International Limited, trading as Woolwich Guernsey. We are licensed as a Deposit Taker under the Banking Supervision (Bailiwick of Guernsey) Law 1994 as amended.
4. We may take up references on you and may refuse to open an Account, or refuse to accept a deposit or close an Account without giving any reason.
5. You will provide us with details of any change of your name, address, residency or citizenship and provide us with a specimen signature, you will also provide us with any reasonable information concerning your identity or affairs as we shall, from time to time, request.
6. If you request a currency conversion this will be at the Barclays rate prevailing on the day we are notified that cleared funds are available. We accept no liability for currency exposure risks.
7. All currency conversions will be on a two business days settlement period.
8. Foreign cheques may take several weeks to clear, depending on local conditions. No interest will be earned before a cheque has been cleared.
9. Notices about an Account may only be served on us at our Guernsey office.
10. We will treat you as the absolute owner of your Account and will not, except as required by Law, be bound to recognise or be responsible for refusing or failing to recognise any trust, interest in, charge or security interest over or any other claim to your Account (or any part of your Account) claimed, alleged or established by another person, whether or not we have received notice (express, constructive or otherwise).
11. You may transfer your Account to another person. A transfer will not be valid unless approved by us and registered in our records. We may refuse a transfer request without giving a reason.
12. We have the right, on giving you notice, to transfer your Account to another subsidiary of the Barclays GGroup offering similar deposit facilities on substantially the same terms.
13. Any letter, notice or other document addressed to you and sent by post to your recorded address will be judged to have been received 5 days after being posted.
14. In order to maintain our service standards we may record or monitor telephone calls.
15. We and other companies in the Barclays Group will use your information to manage your account(s), give you statements and provide our services, for assessment and analysis, and to develop and improve our services to you and other customers and protect our interests. Your information will also be used to inform you by letter, telephone, or computer about products and services which may be of interest to you. You may tell us if you do not wish to receive marketing material from other members of the Group.
16. Using information about you
16.1 We will store and process your information on the Barclays Group computers and in any other way. By "your information" we mean personal and financial information we:
a) obtain from you or from third parties, such as joint account holders, credit reference agencies (who may search the Electoral Register), fraud prevention agencies or other organisations when you apply for an account or any other product or service or which you or they give to us at any other time or
b) learn from the way you use and manage your account(s), from the transactions you make such as the date, amount, currency and the name and type of supplier (e.g. supermarket services, medical services, retail services) and from the payments which are made to your account.
16.2 We and other companies in the Barclays Group will use your information to manage your account(s), give you statements and provide our services, for assessment and analysis (including credit and/or behaviour-scoring, market and product analysis), and to develop and improve our services to you and other customers and protect our interests.
16.3 We and other members of the Barclays Group will use your information to inform you by letter, telephone (including sending text messages), or computer about products and services (including those of others) which may be of interest to you. You may tell us if you do not wish to receive marketing material from other members of the Group.
16.4 We use credit reference agencies and fraud prevention agencies to:
- make enquiries when you ask for any lending products, or to assist us in managing your account, for example if we wish to consider changing your agreed overdraft limit, or offering you other products, now or in the future;
- share information:

  • about you and how you manage your accounts, if you have agreed to this;
  • when we tell you, for example if we have required you to repay an amount you owe us and we do not receive a full repayment or satisfactory proposals from you within 28 days of formal demand; and
  • if you give us false or inaccurate information or we suspect fraud.
We do not give information about savings accounts to credit reference agencies. Credit reference agencies keep a record of our enquiries and may record, use and give out information we give them to other lenders, insurers and other organisations. This also applies to fraud prevention agencies if you give us false or inaccurate information or we suspect fraud. The information may be used to make assessments for credit and to help make decisions on you and members of your household, on credit, motor, household, life, and other insurance facilities (including handling claims), for debt tracing and to prevent fraud and money laundering. Information held about you by the credit reference agencies may already be linked to records relating to one or more of your partners where a financial "association" has been created. Any enquiry we make at a credit reference agency may be assessed with reference to any "associated" records.

16.5 We may give information about you and how you manage your account to the following:
- People who provide a service to us or are acting as our agents, on the understanding that they will keep the information confidential.
- Anyone to whom we transfer or may transfer our rights and duties under this agreement.
- We may also give out information about you if we have a duty to do so or if the law allows us to do so.

Otherwise we will keep information about you confidential.

16.6 If we transfer your information to a service provider or agent in another country, we will make sure that the service provider or agent agrees to apply the same levels of protection as we are required to apply to information held in the UK and to use your information only for the purpose of providing the service to us.

17. ESD
17.1 In the event that you are subject to ESD at the time of entering into this Agreement, or at any time after entering into this Agreement, you acknowledge that ESD withholding tax will be deducted from any interest income.
17.2 As an alternative to ESD withholding tax, you may expressly authorise us or our agents to report and disclose information about you and your interest income to the relevant tax authorities in our country of residence or in the country of residence of our agents, and if so authorised, you agree and acknowledge that if we or our agents cannot reasonably determine which of your income is subject to ESD withholding tax and which income is not subject to ESD withholding tax, we or our agents shall report and disclose all such income without distinction.
17.3 We shall be released from any liability to you to pay or reimburse you any amount of ESD withholding tax if we, based on the information available at the time, reasonably made the withholding notwithstanding that such information was incorrect.
17.4 In the event that a determination is made by us that the you are not subject to ESD, such determination may be reversed by us at any time and you acknowledge and agree that we will not be liable for any loss occasioned by you thereby.

Sterling, US Dollar and Euro International Accounts
1. The minimum initial deposit for each Account is £10,000, $20,000 and €20,000. The minimum additional deposit is £500, $1,000 and €1,000.
2. Instructions for withdrawals by cheque, BACS or telegraphic transfer must be sent to our Guernsey office. Withdrawals may only be made against cleared funds and must be for a minimum of £500, $1,000 and €1,000. Payment will only be made to you. Third Party payments are not permitted. No cash withdrawals will be allowed.
3. Interest on your Account will be calculated on a daily basis on the cleared balance.
4. Sterling International Account
(a) Annual interest will be credited to your Account on 31 March or 30 April in accordance with the instruction given on your application. If you do not give us specific instructions your interest will be credited on 31 March.
(b) Monthly interest will be credited to your Account on 23rd of each month or the next working day. You must maintain a balance of £10,000 if you wish your monthly interest to be paid away. US Dollar and Euro International Accounts Interest will be credited to your Account quarterly in March, June, September and December. For interest calculations on the US Dollar and Euro International Accounts, one year is defined as 360 days.
5. We may change the interest rates any time and with immediate effect. We will advise you of interest rate changes by post and/or by advertisements.
6. Accounts are not available to persons who are resident in the United States of America.

Sterling, US Dollar and Euro Fixed Deposit Accounts
1. The minimum deposit is £5,000, $10,000 and €10,000. Additional deposits may not be made to an existing Account.
2. Deposits will be for a fixed term to be agreed at the time your Account is opened. Interest will be paid at a fixed rate to be set when we are notified that cleared funds are available. Deposits in a Sterling Fixed Deposit Account, made by a cheque drawn on a UK clearing bank, will earn interest from the day the cheque is credited to your Account.
3. Interest will be credited to your Account at the end of the term.
4. No withdrawals will be allowed before the end of the term.
5. At the end of the term, provided you have given us at least 48 hours notice, you may have:
(a) your capital and interest credited to a new Fixed Deposit Account;
(b) your capital credited to a new Fixed Deposit Account and your interest paid to your bank account;
(c) your deposit credited to any other appropriate account or service we offer;
(d) your deposit sent to you by cheque, BACS or telegraphic transfer. A charge is made for telegraphic transfers. The rate of interest for any new Fixed Deposit Account will be set on the day funds are credited to the Account.
6. If we do not receive your instructions at least 48 hours before the end of the term, your deposit will be automatically credited into a new Fixed Deposit Account for the same term. The rate of interest will be set at the time funds are credited to the new Account. These terms and conditions will continue to apply to any new Account.
7. Accounts are not available to persons who are resident in the United States of America.

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